Questions? Please email us at customerservice@planetmomtshirts.com PAYMENT METHODS Planet Mom accepts Visa or Mastercard. Sorry, currently we do not accept any other credit card, personal checks or money orders. SHIRT, HOODY & PANTS SPECS Our shirts, hoodies and pants are made by American Apparel and are 100% heavy weight cotton. Our lines are embroidered with mesh interfacing on the inside of the apparel to insure comfort and stability. SHIRT, HOODY & PANTS SIZING American Apparel tees, hoodies and pants have a youthful fit. The sizes specified in each item's description are accurate if you want form-fitting apparel. Please order the next size up if you want a looser fit. PLUS SIZED SHIRTS We offer plus sized tees made by District Threads (short sleeved, sizes 14 - 18) and Port Authority (long sleeved, sizes 14 - 18). Shirts have a more generous cut and are offered in limited colors. OTHER ITEMS WE OFFER Specs and sizing are detailed below the item's picture. We strive to provide our customer with as much as we know about each item. Including washing instructions. (We wear and wash our apparel all the time!) We like to think it's the reason our return rate is so low! AVAILABILITY Planet Mom will usually ship your order within 5 business days. SHIPPING Planet Mom ships via USPS Priority Mail. Not only is the Post Office less expensive than other carriers, they are often faster and more reliable. Priority Mail includes delivery confirmation, no in-transit tracking. RUSH SHIPPING If you absolutely must have Planet Mom shirts by tomorrow, please email us at customerservice@planetmomtshirts.com. If we can make it happen, we will! RETURN POLICY If your Planet Mom item does not completely delight you, we will refund you (minus the shipping amount), provided it is unworn and unwashed, and it is received by us within 30 days from the date of purchase. HOW TO SEND US YOUR RETURN Planet Mom will refund for any unworn, unwashed item that is received by us within 30 days from date of purchase. Please complete the return form on your packing slip, include it in your package and mail it to the address listed below. Planet Mom 2490 Black Rock Turnpike #415 Fairfield, CT 06825-2400 Because this return form includes your customer information, it must be included in your package to process your refund. EXCHANGES On your return form, please write the item you would prefer to order. Please include your Visa or Mastercard number so we can charge you for shipping. You will be notified via email of shipping charge. PLEASE NOTE THAT PERSONALIZED ITEMS CANNOT BE RETURNED. GROUP ORDERS We would be thrilled to outfit your group with Planet Mom apparel. To make arrangements for your group order, please email us at customerservice@planetmomtshirts.com. THANK YOU FOR YOUR INTEREST AND BUSINESS!